top of page
Frequently asked questions
-
How does the gamification aspect of CircZles enhance the user experience?The gamification aspect of CircZles adds an element of fun and motivation to the cognitive enhancement experience, encouraging users to set goals and track their progress.
-
What kinds of badges can I earn on CircZles?Badges are awarded to users for completing specific milestones or achievements within the CircZles platform.
-
Are there different levels to achieve on CircZles?Users can progress through different levels on CircZles by completing challenges, earning badges, and reaching milestones.
-
Can I compete with friends or other users on CircZles?While CircZles is primarily an individual experience, users can share their progress and achievements with friends and family through social media.
-
How does CircZles track my progress?CircZles tracks user progress through a combination of activity logs, completion metrics, and user input.
-
What is the timeframe for handing over consignments to the courier company or postal authorities?Consignments are guaranteed to be handed over within 5-7 business days from the date of the order placed and payment, or as per the agreed delivery date.
-
How are international orders shipped and delivered?International orders are shipped and delivered through registered international courier companies and/or International speed post.
-
What is the typical delivery timeframe for international orders?Delivery timelines for international orders vary but are typically from 8-14 days, or as per the agreed delivery date.
-
Is QWERTY INK LLP liable for delays in international delivery?QWERTY INK LLP is not liable for any delay in delivery by the courier company or postal authorities for international orders.
-
How are domestic orders shipped and delivered?Domestic orders are shipped through registered domestic courier companies and/or speed post.
-
What is the typical delivery timeframe for domestic orders?Delivery timelines for domestic orders vary but are typically within 5-7 business working days, or as per the agreed delivery date.
-
Where will the orders be delivered?Delivery of all orders will be to the address provided by the buyer.
-
How will delivery of services be confirmed?Delivery of services will be confirmed via email as specified during registration.
-
Are there any shipping costs associated with orders?Shipping costs, if any, will be specified at the time of order placement.
-
What is the process for international shipping?The specifics of international shipping will be specified during the order placement process and may vary based on the destination.
-
How can customers contact QWERTY INK LLP for shipping-related issues?Customers can contact the helpdesk on help@cogzart.com for any issues with utilizing the services.
-
Can customers track their orders?Depending on the shipping method chosen, customers may be provided with tracking information to monitor the status of their orders.
-
What should customers do if they haven't received their orders within the specified timeframe?Customers should contact QWERTY INK LLP's helpdesk to inquire about the status of their orders and address any delivery issues.
-
Are there any additional charges for international shipping?Additional charges for international shipping, such as customs duties or taxes, may apply and will be specified during the order placement process.
-
What happens if the provided delivery address is incorrect or incomplete?Customers should ensure that the delivery address provided is accurate and complete to avoid any delays or delivery issues.
-
Can customers request expedited shipping for their orders?Depending on availability and feasibility, customers may be able to request expedited shipping for their orders at an additional cost.
-
Are there any restrictions on shipping to certain locations?Shipping restrictions, if any, will be communicated to customers during the order placement process based on the destination.
-
What happens if a package is lost or damaged during transit?Customers should contact QWERTY INK LLP's helpdesk to report any lost or damaged packages during transit for further assistance.
-
Can customers change the delivery address after placing an order?Depending on the stage of processing, customers may be able to request a change to the delivery address by contacting QWERTY INK LLP's helpdesk for assistance.
-
What is the purpose of the Cookie Policy?The Cookie Policy explains how cookies and other tracking technologies are used on the CircZles Platform and how users can manage their preferences.
-
What are cookies and how are they used?Cookies are small text files stored on your browser or device by websites to recognize your preferences and provide essential features and services.
-
What types of cookies are used on the CircZles Platform?The platform uses first-party and third-party cookies, as well as session and persistent cookies.
-
What are first-party cookies?First-party cookies are served by the domain you are visiting, in this case, the CircZles Platform.
-
What are third-party cookies?Third-party cookies are served by companies that are not operating the domain you are visiting, such as advertisers or analytics providers.
-
What is the difference between session and persistent cookies?Session cookies last only as long as your browser is open, while persistent cookies remain on your browser even after it's closed.
-
What are necessary cookies, and how are they used?Necessary cookies are essential for the operation of the website, enabling users to navigate and use its features.
-
How can users manage their cookie preferences?Users can adjust their browser settings to accept or reject cookies, or to receive warnings before accepting them.
-
How can users disable cookies on their browsers?Users can typically disable cookies through the settings or preferences menu of their web browsers.
-
What information is collected through IP addresses?IP addresses are collected to troubleshoot technical issues, maintain website security, and better understand user behavior.
-
What information is collected through log files?Log files record website activity and gather statistics about user browsing habits, such as browser type and session information.
-
What are web beacons, and how are they used?Web beacons are small strings of code used to deliver a graphic image on a webpage and collect data about user interactions, such as email opens and link clicks.
-
How is web beacon information used?Web beacon information is used for purposes such as site traffic reporting, advertising auditing, and personalization.
-
Can users manage their preferences for web beacons?While users cannot directly opt-out of web beacons, they can render them ineffective by opting out of the cookies they set.
-
What are some examples of cookies used on the CircZles Platform?Examples include cookies used for processing queries, understanding user behavior, administering services, and displaying relevant ads.
-
What are some examples of cookies used on the CircZles Platform?Examples include cookies used for processing queries, understanding user behavior, administering services, and displaying relevant ads.
-
How is user information used for advertising purposes?User information may be used to display ads that are relevant to users' interests and to generate reports for advertisers.
-
Can users opt-out of targeted advertising?Users can adjust their cookie preferences to opt-out of targeted advertising on the CircZles Platform.
-
How are user communications managed by the platform?User communications may be sent via various channels, including email, courier, or telephone, based on user preferences and consent.
-
What is the impact of disabling cookies on user experience?Disabling cookies may impact certain features and functionality of the CircZles Platform, although it is not required for basic navigation.
-
Where can users find more information about managing their cookie preferences?Users can refer to their browser's help documentation or settings menu for instructions on managing cookie preferences across different devices and locations.
-
How do I initiate a return or replacement for an order?To initiate a return or replacement, please send an email to help@cogzart.com within 72 hours of receiving your product. Include your order number, description of the issue, and a photo of the item.
-
What is the eligibility criteria for return or replacement?You must inform us within 72 hours of receipt and return the item within 10 days of placing your order. The item must be unused, with labels and packaging intact.
-
What products are not eligible for return or replacement?Returns or replacements are not accepted for made-to-order or personalized/customized products, as well as products shipped internationally (outside India).
-
How long does it take for the team to respond to a return or replacement request?Please allow 2-3 business days for our team to review your request and get back to you.
-
Who bears the shipping cost for returns or replacements?The shipping expenses for returns or replacements are the responsibility of the buyer.
-
Under what circumstances are refunds issued?Refunds are issued only for products returned in their original condition and in case of major manufacturing defects.
-
What is the refund process?Upon receipt of the returned product, the full amount (excluding shipping charges, duties, and taxes if applicable) will be refunded to the same account within 15 to 25 working days.
-
Can orders be canceled?Yes, orders can be canceled within 24 hours of placing the order. Please email us at help@cogzart.com with your order details to initiate the cancellation process.
-
What is the process for replacement of items?To replace an item, fill out the form on our Contact Us page with your details and order information. Our team will review your request and get back to you within 2-5 working days.
-
Is there a time limit for returning the original item after a replacement is requested?Yes, you'll need to return the original item within 30 days to avoid being charged for keeping both the original and replacement items.
-
What happens if I don't return the original item after receiving a replacement?If the original item is not returned within the specified time frame, you may be charged for both the original and replacement items.
-
Can I request a refund, replacement, or cancellation through any other method besides email?No, for any refund, replacement, or cancellation requests, please contact us via email at help@cogzart.com or through our Contact Us page.
-
How will I know if my return, replacement, or cancellation request has been approved?Our team will personally reach out to you via email for further assistance once your request has been reviewed.
-
Is there a specific procedure for international orders regarding returns and refunds?For international orders, the same return and refund policies apply, but please note that shipping times and costs may vary.
-
What if I have additional questions or concerns about the return and refund process?If you have any further questions or concerns, please feel free to reach out to us at help@cogzart.com. Our team is here to assist you.
-
What is CircZles?CircZles is an online platform that offers a unique approach to enhancing cognitive abilities through art-based puzzles.
-
How does CircZles boost cognition?CircZles employs puzzles of varying sizes and complexities, designed to stimulate different cognitive functions such as pattern recognition, problem-solving, and spatial awareness.
-
What types of puzzles does CircZles offer?CircZles provides a wide range of puzzles, including jigsaw puzzles, mosaics, tangrams, and more, all featuring captivating artworks.
-
Are the CircZles puzzles suitable for all ages?Yes, CircZles offers puzzles suitable for individuals of all ages, from children to adults, ensuring an enjoyable and beneficial experience for everyone.
-
Can CircZles puzzles be customized?While CircZles offers a diverse selection of pre-made puzzles, users also have the option to upload their own images and create personalized puzzles.
-
Is CircZles accessible on mobile devices?Yes, CircZles is optimized for mobile devices, allowing users to enjoy puzzles on smartphones and tablets conveniently.
-
How often are new puzzles added to CircZles?CircZles regularly updates its puzzle collection with new additions, providing users with fresh challenges and artworks to explore.
-
Is there a scoring system in CircZles?Yes, CircZles incorporates a scoring system that tracks users' progress and performance across different puzzles, encouraging competition and self-improvement.
-
Can I compete with friends on CircZles?While CircZles primarily focuses on individual puzzle-solving, there are features that allow users to share achievements and challenge friends indirectly.
-
Does CircZles offer multiplayer puzzle options?At the moment, CircZles primarily focuses on single-player puzzle experiences, but multiplayer features may be considered for future updates.
-
Are there educational benefits to using CircZles?Yes, CircZles not only provide entertainment but also offers valuable cognitive benefits, including improved memory, concentration, and problem-solving skills.
-
Can CircZles puzzles help with stress relief?Engaging in puzzles on CircZles can indeed promote relaxation and stress relief by diverting attention away from daily worries and focusing the mind on enjoyable challenges.
-
Are there subscription plans available for CircZles?CircZles offers both free and premium subscription plans, with premium memberships unlocking additional features such as exclusive puzzles and customization options.
-
How can I cancel my CircZles subscription?Canceling your CircZles subscription is simple and can be done through your account settings on the website or app.
-
Are the artworks featured in CircZles puzzles original?CircZles collaborates with talented artists to create original artworks exclusively for its puzzles, ensuring a unique and visually appealing experience for users.
-
Can I suggest ideas for new puzzles to CircZles?Yes, CircZles welcomes suggestions and feedback from users, including ideas for new puzzles or improvements to the platform. You can submit your suggestions through the website.
-
Is CircZles available in multiple languages?Currently, CircZles is available in English, but plans for multilingual support may be considered in the future based on user demand.
-
How can I report a technical issue with CircZles?If you encounter any technical issues while using CircZles, you can report them to our support team through the website (help@cogzart.com) , and we'll work to resolve them promptly.
-
Does CircZles have a community forum or discussion board?Yes, CircZles provides a platform for users to engage with each other, share tips and strategies, and discuss their experiences with the puzzles. You can find the community forum on the CircZles website.
-
How do I fix a misfit piece in the CircZle puzzle?Start by picking up the adjacent pieces that are correctly placed.
-
What is the easiest level of CircZle puzzles?The easiest level of CircZle puzzles is Level 1-5, known as Initiation. These puzzles are perfect for beginners and can be gifted even to grandparents who are new to the world of gaming.
-
Who can enjoy puzzles from the Illumination level?The Illumination level (Level 6-10) puzzles are suitable for a wider audience, including parents, friends, colleagues, and anyone looking for a moderate challenge.
-
What characterizes the Obsession level of CircZle puzzles?The Obsession level (Level 11-15) puzzles are designed to reignite your passion for puzzle-solving. These puzzles offer a moderate to challenging experience, perfect for those seeking a nostalgic thrill.
-
Are Hardcore puzzles only for experienced puzzlers?While Hardcore Level 16-20 puzzles are indeed tailored for experienced puzzlers, they are also great for CircZling sessions with friends who enjoy a challenge.
-
Who should attempt Extreme Bondage puzzles?Extreme Bondage puzzles (Level 21-25) are designed for couples seeking a thrilling and chaotic puzzle-solving experience. Only the strong-willed shall emerge victorious from these intense challenges.
-
What distinguishes Initiation puzzles from Illumination puzzles?Initiation puzzles (Level 1-5) are simpler and more beginner-friendly, while Illumination puzzles (Level 6-10) offer a slightly higher level of challenge suitable for a broader audience.
-
Can grandparents enjoy CircZle puzzles from the Initiation level?Yes, grandparents can certainly enjoy CircZle puzzles from the Initiation level (Level 1-5). These puzzles are designed to be accessible and enjoyable for newcomers to gaming.
-
Are Illumination puzzles suitable for gifting to friends and colleagues?Absolutely! Illumination puzzles (Level 6-10) make excellent gifts for friends, colleagues, and anyone looking for engaging and moderately challenging entertainment.
-
What makes Obsession puzzles perfect for rekindling passion?Obsession puzzles (Level 11-15) are crafted to reignite the passion for puzzle-solving that may have faded over time. They offer a nostalgic yet stimulating experience for enthusiasts.
-
Are Hardcore puzzles exclusively for solo play?Hardcore puzzles (Level 16-20) are tailored for experienced puzzlers but can also be enjoyed in CircZling sessions with friends, adding a competitive edge to the experience.
-
Can couples of all skill levels attempt Extreme Bondage puzzles?Extreme Bondage puzzles (Level 21-25) are designed for couples seeking an intense challenge, regardless of their puzzle-solving experience. The key is determination and cooperation.
-
What is the recommended age range for Initiation puzzles?Initiation puzzles (Level 1-5) are suitable for individuals of all ages, making them perfect for introducing gaming to younger children or older adults.
-
How can I determine the appropriate difficulty level for a gift recipient?Consider the recipient's gaming experience and preferences. For beginners or casual gamers, Initiation or Illumination puzzles may be ideal, while experienced puzzlers may enjoy Hardcore or Extreme Bondage levels.
-
Do Illumination puzzles provide a good balance between challenge and enjoyment?Yes, Illumination puzzles (Level 6-10) strike a balance between accessibility and challenge, making them enjoyable for a wide range of players
-
Can Obsession puzzles evoke childhood memories of puzzle-solving?Absolutely! Obsession puzzles (Level 11-15) are designed to reignite that passion for puzzle-solving, often evoking fond memories of childhood puzzling adventures.
-
Are there specific themes or motifs for Hardcore puzzles?Hardcore puzzles (Level 16-20) encompass a variety of themes and motifs, catering to different preferences and providing a diverse and engaging puzzle-solving experience.
-
What sets Extreme Bondage puzzles apart from other levels?Extreme Bondage puzzles (Level 21-25) offer a uniquely challenging experience that tests not only puzzle-solving skills but also cooperation and communication between couples.
-
Can Hardcore puzzles be enjoyed by groups of friends?Yes, Hardcore puzzles (Level 16-20) can add excitement to CircZling sessions with friends, fostering friendly competition and camaraderie as players strive to solve the puzzles together.
-
How can couples prepare for Extreme Bondage puzzles?Communication, patience, and a willingness to tackle challenges together are essential for couples attempting Extreme Bondage puzzles (Level 21-25). It's all about working as a team to overcome obstacles.
-
Are there hints or assistance available for players struggling with Extreme Bondage puzzles?While Extreme Bondage puzzles (Level 21-25) are designed to be challenging, players can seek assistance or hints from each other to overcome particularly difficult obstacles, fostering teamwork and cooperation.
-
What determines the stage of a CircZle puzzle?The choice of art determines the stage of a CircZle puzzle.
-
What characterizes Stage 1: Colorful puzzles?Stage 1: Colorful puzzles are easy enough for beginners but offer a speed challenge for pros. They feature non-abstract designs and provide a brain-tickling, eye-teasing adventure.
-
Who would enjoy Stage 2: Monochrome puzzles?Stage 2: Monochrome puzzles are perfect for those seeking a meditative moment. They offer simplicity and serenity, making them ideal for anyone looking for a mind-bending challenge with a touch of Zen.
-
What sets Stage 3: Repetitive puzzles apart?Stage 3: Repetitive puzzles feature mind-altering repeating patterns that even seasoned solvers will find challenging. They are designed for those willing to tackle the mesmerizing maze of repetition.
-
What defines Stage 4: Minimal puzzles?Stage 4: Minimal puzzles unlock the elegance of less. Each piece is a test of discernment and skill, offering a sophisticated challenge for cerebral solvers who seek precision and experience.
-
What makes Stage 5: True Tone puzzles the ultimate challenge?Stage 5: True Tone puzzles demand unwavering focus and sheer intellect. With their singular color, they separate the truly clever from the merely curious, offering the ultimate challenge for puzzle enthusiasts.
-
Are Colorful puzzles suitable for beginners only?While Colorful puzzles (Stage 1) are beginner-friendly, they also offer a speed challenge for experienced solvers, making them suitable for a wide range of players.
-
Can Monochrome puzzles help with relaxation and stress relief?Yes, Monochrome puzzles (Stage 2) are designed to offer serenity and simplicity, making them perfect for those seeking a meditative moment and potentially aiding in relaxation and stress relief.
-
How do Repetitive puzzles differ from other stages in terms of difficulty?Repetitive puzzles (Stage 3) feature mind-altering repeating patterns that can challenge even seasoned solvers, offering a unique and mesmerizing puzzle-solving experience.
-
Are Minimal puzzles suitable for players looking for a quick and easy challenge?No, Minimal puzzles (Stage 4) are not quick and easy challenges. They demand precision and experience, providing a sophisticated puzzle-solving experience for cerebral solvers.
-
What skills are essential for solving True Tone puzzles?Solving True Tone puzzles (Stage 5) requires unwavering focus, sheer intellect, and the ability to discern subtle differences in color, separating the truly clever from the merely curious.
-
Are there specific themes or motifs for Colorful puzzles?Colorful puzzles (Stage 1) feature non-abstract designs, offering a diverse range of themes and motifs that provide a brain-tickling, eye-teasing adventure for players.
-
How can players maintain focus while solving Monochrome puzzles?Maintaining focus while solving Monochrome puzzles (Stage 2) can be achieved by immersing oneself in the simplicity and serenity of the puzzle, allowing the mind to relax and concentrate on the task at hand.
-
What strategies can players use to tackle Repetitive puzzles?Players can approach Repetitive puzzles (Stage 3) by breaking down the repeating patterns into smaller sections, identifying patterns and sequences to progress through the maze of repetition effectively.
-
What distinguishes Minimal puzzles from puzzles in other stages?Minimal puzzles (Stage 4) focus on the elegance of less, requiring players to discern subtle differences and make precise moves, offering a sophisticated challenge that is unique to this stage.
-
Are True Tone puzzles suitable for players with color vision deficiencies?True Tone puzzles (Stage 5) may pose a greater challenge for players with color vision deficiencies due to their reliance on subtle differences in color. However, they can still be enjoyed with patience and careful observation.
-
Can Colorful puzzles be enjoyed by players of all ages?Yes, Colorful puzzles (Stage 1) are suitable for players of all ages, offering a satisfying solution without overwhelming complexity, making them enjoyable for both young and old alike.
-
Are there time limits for solving Monochrome puzzles?There are no time limits for solving Monochrome puzzles (Stage 2). They are designed to provide a meditative and leisurely puzzle-solving experience, allowing players to take their time and enjoy the process.
-
How can players overcome challenges in Repetitive puzzles?Overcoming challenges in Repetitive puzzles (Stage 3) requires patience, attention to detail, and the ability to recognize and navigate repeating patterns effectively, ultimately leading to a satisfying solution.
-
Is there a specific order in which players should tackle the stages?Players can choose to tackle the stages in any order they prefer, based on their personal preferences and skill levels. Each stage offers a unique challenge and can be enjoyed independently or sequentially.
-
How are the leaderboards in CircZles structured?The leaderboards in CircZles are structured according to the 24 levels, each containing 5 stages.
-
What is the objective of the leaderboards in CircZles?The objective of the leaderboards is to solve puzzles as quickly as possible and compete with players from around the world for the top spots.
-
How do players qualify as winners on the leaderboards?Players qualify as winners on the leaderboards by achieving the fastest completion times for puzzles across the 24 levels and 5 stages.
-
What happens if someone takes over a player's spot on the leaderboards?If someone takes over a player's spot on the leaderboards by achieving a faster completion time, the original player will be displaced from their position.
-
Are there any restrictions on who can participate in the leaderboards?No, there are no restrictions on who can participate in the leaderboards. Anyone can compete and try to claim a spot among the top winners.
-
How frequently are the leaderboards updated in CircZles?The leaderboards in CircZles are updated regularly to reflect the latest completion times and rankings of players.
-
Can players see their own rankings on the leaderboards?Yes, players can view their own rankings on the leaderboards and track their progress over time.
-
Is there a specific strategy for climbing the leaderboards in CircZles?While there is no one-size-fits-all strategy for climbing the leaderboards, practicing regularly and improving puzzle-solving skills can help players achieve faster completion times.
-
Are there any rewards for players who don't make it to the top 125 on the leaderboards?While the top 125 winners receive a lifetime subscription to CircZles, all players have the opportunity to improve their puzzle-solving abilities and enjoy the satisfaction of completing puzzles.
-
Can players compete on the leaderboards anonymously?Yes, players have the option to compete on the leaderboards anonymously if they prefer not to display their usernames or personal information.
-
Are there any rules or guidelines for participating in the leaderboards?The primary rule for participating in the leaderboards is to solve puzzles as quickly as possible while adhering to fair play principles.
-
What happens if there is a tie in completion times on the leaderboards?In the event of a tie in completion times, multiple players may share the same ranking on the leaderboards.
-
Can players view the leaderboards for specific levels and stages in CircZles?Yes, players can view the leaderboards for specific levels and stages to see how they compare to other players in each category.
-
Are completion times on the leaderboards validated for accuracy?Yes, completion times on the leaderboards are validated to ensure accuracy and fairness in the rankings.
-
Is there a limit to how many times players can attempt to improve their rankings on the leaderboards?There is no limit to how many times players can attempt to improve their rankings on the leaderboards. Players can continue to strive for faster completion times as often as they like.
-
How can players track their progress on the leaderboards over time?Players can track their progress on the leaderboards by regularly checking their rankings and comparing their completion times to those of other players.
-
What incentives are there for players to participate in the leaderboards in CircZles?The main incentive for participating in the leaderboards is the opportunity to compete with players from around the world and potentially win a lifetime subscription to CircZles.
-
Are there any special events or promotions related to the leaderboards in CircZles?CircZles may occasionally offer special events or promotions related to the leaderboards, providing additional incentives for players to participate and compete.
-
Can players form teams or alliances climb the leaderboards together?While players cannot form teams or alliances officially, they can certainly encourage and support each other in their quest to climb the leaderboards and achieve faster completion times.
-
How do I keep my CircZles puzzle dust-free?To keep your CircZles puzzle dust-free, use a damp cloth to wipe it down gently. Avoid using harsh chemicals or excessive moisture.
-
Why is it important to set a timer and take breaks when stuck on a puzzle for a long time?Setting a timer and taking breaks when stuck on a puzzle for a long time helps prevent frustration and mental fatigue. It allows you to approach the puzzle with a fresh perspective and maintain focus.
-
Where should I store my puzzle pieces when not in use?Store your puzzle pieces securely in a cool, dry place with no moisture, such as a puzzle vault or a tightly sealed container.
-
How can inviting friends over enhance my puzzle-solving experience?Inviting friends over to solve puzzles together can boost collaboration and social skills, making the experience more enjoyable and interactive.
-
What should I do once I finish a CircZles puzzle?Once you finish a CircZles puzzle, post, celebrate, and share your achievement with others. It's a great way to showcase your accomplishment and inspire others to join the fun.
-
How can I preserve my completed puzzle masterpiece?Frame and label your completed puzzle masterpiece using our CogZart Puzzle Saver. Include the date and time of completion for future reference and glory.
-
Can I use any type of cloth to wipe down my puzzle?It's recommended to use a damp cloth to wipe down your puzzle gently. Avoid using abrasive materials or harsh chemicals that may damage the puzzle pieces.
-
Why is it necessary to store puzzle pieces in a cool, dry place?Storing puzzle pieces in a cool, dry place helps prevent damage from moisture, which can cause the pieces to warp or stick together.
-
Are there any specific safety precautions I should follow when using CircZles puzzles?While CircZles puzzles are generally safe to use, it's important to keep small pieces away from young children to prevent choking hazards.
-
How often should I take breaks when working on a puzzle?It's recommended to take short breaks every 30-60 minutes when working on a puzzle to prevent eye strain and mental fatigue.
-
Can I use a puzzle vault to store multiple CircZles puzzles?Yes, a puzzle vault is an ideal storage solution for keeping multiple CircZles puzzles organized and protected when not in use.
-
What are the benefits of framing and labeling a completed puzzle?Framing and labeling a completed puzzle not only preserves it for future display but also adds a personal touch by documenting the date and time of completion.
-
How can I enhance my collaboration skills through puzzle-solving with friends?Solving puzzles with friends encourages teamwork, communication, and problem-solving skills, enhancing collaboration and social interaction.
-
Is there a recommended method for posting and celebrating puzzle achievements?You can post your puzzle achievements on social media, host a puzzle-solving party, or simply share your accomplishment with friends and family to celebrate.
-
Can the CogZart Puzzle Saver be used for other types of puzzles?While designed specifically for CircZles puzzles, the CogZart Puzzle Saver can also be used for other types of puzzles to preserve and display your completed masterpieces.
-
Are there any specific guidelines for using the CogZart Puzzle Saver?Simply follow the instructions provided with the CogZart Puzzle Saver for framing and labeling your completed puzzle masterpiece.
-
How can I ensure that my puzzle pieces remain intact and undamaged?Handle puzzle pieces with care and avoid bending or creasing them. Store them securely in a puzzle vault or container to prevent loss or damage.
-
What should I do if I encounter difficulties while using the CogZart Puzzle Saver?If you encounter any difficulties or have questions about using the CogZart Puzzle Saver, refer to the instructions included with the product or contact customer support for assistance.
-
Can I use the same damp cloth for cleaning multiple puzzles?It's best to use a clean damp cloth for each puzzle to avoid transferring dust or debris from one puzzle to another.
-
How can I share my puzzle achievements with the CircZles community?You can share your puzzle achievements with the CircZles community by posting on social media using the hashtag #CircZles or by joining online forums and communities dedicated to puzzle enthusiasts.
-
Why should I use a dry cloth to wipe down my puzzle in case of spills or splashes?Using a dry cloth helps to absorb moisture without causing damage to the puzzle pieces, preventing warping or sticking.
-
What are the risks of allowing pets to mistake puzzle pieces for chew toys?Pets chewing on puzzle pieces can damage or destroy them, leading to potential choking hazards or ingestion of harmful materials.
-
What can happen if I force a puzzle piece where it doesn't belong?Forcing a puzzle piece into the wrong place can damage the piece itself or adjacent pieces, affecting the overall integrity and completion of the puzzle.
-
Why is it important not to puzzle yourself on how to disassemble the puzzle?Disassembling the puzzle incorrectly can damage the pieces and make it challenging to reassemble or preserve the puzzle for future use.
-
What precautions should I take if I want to use my puzzle as a coaster for drinks?Before using the puzzle as a coaster, apply our Cogzart Puzzle Protector and Cogzart Puzzle Saver to protect the puzzle from moisture and damage.
-
Why is it not safe to try to eat the puzzle pieces?Puzzle pieces are not meant for consumption and may pose a choking hazard or contain materials that are harmful if ingested.
-
Can I use any type of cloth to wipe down my puzzle in case of spills?It's recommended to use a dry cloth specifically for wiping down the puzzle to avoid moisture damage.
-
How can I prevent my pet from mistaking puzzle pieces for chew toys?Keep puzzle pieces out of reach of pets and provide them with alternative chew toys to discourage chewing on the puzzle pieces.
-
What should I do if a puzzle piece doesn't fit where I think it should?Avoid forcing the puzzle piece and instead reevaluate its placement or orientation to find the correct fit within the puzzle.
-
Why is it important to use the Cogzart Puzzle Protector and Saver before using the puzzle as a coaster?Applying the protector and saver helps to protect the puzzle from moisture and damage, ensuring its longevity and preserving its appearance.
-
What should I do if I accidentally ingest a puzzle piece?Seek medical attention immediately if you accidentally ingest a puzzle piece, as it may pose a choking hazard or contain materials that are harmful if ingested.
-
Can I use water to wipe down my puzzle if it gets dirty?It's best to avoid using water to clean the puzzle, as moisture can cause damage to the puzzle pieces. Stick to using a dry cloth for cleaning.
-
Are there any alternative uses for puzzle pieces besides solving puzzles?While puzzle pieces are primarily meant for solving puzzles, they can also be used for crafting or artistic purposes under adult supervision.
-
How can I prevent accidental damage to puzzle pieces during assembly?Handle puzzle pieces with care and avoid dropping or mishandling them to prevent damage or deformation.
-
Is it safe to let young children play with puzzle pieces unsupervised?It's best to supervise young children when playing with puzzle pieces to prevent accidental ingestion or choking hazards.
-
What should I do if my puzzle pieces get wet accidentally?If your puzzle pieces get wet accidentally, allow them to air dry thoroughly before attempting to assemble the puzzle to prevent damage or warping.
-
Can I use puzzle pieces as makeshift building blocks for other projects?While puzzle pieces may resemble building blocks, they are not designed for structural purposes and may not provide sufficient stability or safety.
-
Why should I avoid using excessive force when assembling the puzzle?Using excessive force can damage the puzzle pieces or cause them to become misaligned, making it more difficult to complete the puzzle accurately.
-
Are there any precautions I should take when storing puzzle pieces to prevent damage?Store puzzle pieces in a secure container or puzzle vault to protect them from dust, moisture, and damage when not in use.
-
How can I ensure that my puzzle pieces remain in good condition over time?Handle puzzle pieces with care, avoid exposing them to extreme temperatures or moisture, and store them securely to maintain their integrity and longevity.
-
How can I minimize the risk of choking hazards associated with small puzzle pieces?Keep small puzzle pieces out of reach of young children to prevent them from being swallowed or causing choking accidents.
-
Why is it important to keep wooden puzzles away from flames and heat sources?Wooden puzzles are flammable, so it's crucial to keep them away from flames, heat sources, and other potential fire hazards to prevent accidents and ensure safety.
-
What precautions should I take to avoid splinters when handling puzzle pieces?Handle puzzle pieces carefully and avoid applying excessive force, as they can splinter and cause injury. Wear gloves if necessary to protect your hands.
-
How should I store puzzles to prevent damage from moisture and sunlight?Store puzzles in a cool, dry place away from direct sunlight to prevent damage or deterioration from moisture and sunlight exposure.
-
Are there any specific guidelines for storing puzzles to ensure their longevity?Yes, store puzzles in a secure container or puzzle vault to protect them from dust, moisture, and potential hazards that could cause damage or deterioration over time.
-
What should I do if a puzzle piece breaks or splinters during assembly?Stop assembling the puzzle immediately and carefully remove any broken or splintered pieces to prevent injury. Dispose of damaged pieces properly and continue assembling the puzzle with caution.
-
Can I use wooden puzzles as decorations near heat sources like fireplaces or heaters?It's not recommended to use wooden puzzles as decorations near heat sources, as they are flammable and can pose a fire hazard if exposed to flames or excessive heat.
-
How can I ensure that puzzles remain safe for children to play with?Regularly inspect puzzles for any signs of damage, such as broken or loose pieces, and replace them if necessary to maintain safety standards.
-
Is it safe to leave puzzles lying around on the floor or in high-traffic areas?No, it's not safe to leave puzzles lying around on the floor where they can pose a tripping hazard, especially in high-traffic areas. Store them properly when not in use.
-
What should I do if a child accidentally swallows a puzzle piece?Seek immediate medical attention if a child accidentally swallows a puzzle piece, as it can pose a choking hazard and require prompt intervention.
-
How can I educate children about the potential hazards associated with puzzle pieces?Teach children about the importance of playing safely and avoiding putting small objects in their mouths to prevent choking accidents.
-
Are there any safety certifications or standards I should look for when purchasing puzzles?Look for puzzles that meet safety standards and certifications established by reputable organizations to ensure they comply with safety regulations.
-
Can I repair damaged puzzle pieces myself?It's not recommended to attempt to repair damaged puzzle pieces yourself, as improper repairs can compromise safety and integrity.
-
Are there any specific cleaning instructions for puzzles to maintain their safety?Clean puzzles gently with a dry cloth to remove dust and debris, avoiding the use of water or cleaning agents that could damage the materials.
-
Is it safe to allow children to play with puzzles unsupervised?It's best to supervise children while they play with puzzles, especially if they are young or playing with puzzles containing small pieces, to ensure their safety at all times.
-
How do I start dismantling a CircZle puzzle?Begin by picking up the puzzle gently.
-
Are there any specific instructions for dismantling CircZles?Yes, follow the provided steps carefully to avoid damaging the pieces.
-
Should I dismantle the puzzle on a flat surface?Yes, working on a flat surface provides stability and prevents pieces from getting lost.
-
Can I dismantle the CircZle without any special tools?Yes, no special tools are needed; gentle handling is sufficient.
-
What if some pieces are difficult to remove?Most pieces should come off easily, but for stubborn ones, refer to the tutorial for guidance.
-
How do I fix a misfit piece in the CircZle puzzle?Start by picking up the adjacent pieces that are correctly placed.
-
Can I fix misfit pieces without disassembling the entire puzzle?Yes, you can fix misfit pieces individually without dismantling the entire puzzle.
-
What happens when I pick up the adjacent pieces to fix a misfit piece?Picking up adjacent pieces will detach the misfit piece along with them.
-
Is there a risk of damaging the puzzle when fixing misfit pieces?There's a risk if excessive force or improper handling is used, but following the provided steps minimizes this risk.
-
Can I reuse a misfit piece once removed?Yes, once removed, a misfit piece can be reinserted into the puzzle if it fits correctly.
-
How do I undo a wrongly placed puzzle piece?Undoing a wrong puzzle piece requires a gentle touch to lift it at a 90-degree angle from the other pieces.
-
What if I accidentally remove more pieces than necessary to fix a misfit piece?Simply reassemble the puzzle using the correct pieces.
-
Can I undo a wrong piece without damaging it?Yes, with a gentle touch and careful maneuvering, you can undo a wrong piece without causing damage.
-
What should I avoid when undoing a wrong piece?Avoid using excessive force, twisting, or tugging in any other direction to prevent damage to the pieces.
-
Can I watch a tutorial for dismantling, fixing, and undoing puzzle pieces?Yes, tutorials are available for a better understanding of these processes.
-
What's the importance of being gentle when handling puzzle pieces?Being gentle prevents damage to the puzzle pieces and maintains their integrity.
-
What should I do if a piece breaks while dismantling?If a piece breaks, handle it carefully and consider contacting the manufacturer for a replacement.
-
Can I dismantle the puzzle without watching the tutorial?Yes, the provided steps are sufficient for dismantling, but the tutorial can offer additional guidance if needed.
-
Should I wear gloves when handling puzzle pieces?Gloves are not necessary but can be used if preferred to protect the pieces from oils on your hands.
-
Can I reuse the puzzle pieces for another project once dismantled?Yes, as long as the pieces are not damaged, they can be reused for other projects.
-
What is CircZle and how does it differ from other games?CircZle is a unique multiplayer, global game that offers a mind-bending experience through its puzzles and challenges. Unlike other games, CircZle allows players to challenge themselves and compete with others from around the world.
-
How can I join CircZle and start playing?To join CircZle, simply visit our website and sign up for an account. Once registered, you can dive into the ultimate gaming experience and start challenging yourself and others.
-
What options do I have for accessing CircZle's mind-bending products?You can buy, gift, or subscribe to CircZle's mind-bending products, providing flexibility in how you access and enjoy the game's content.
-
What types of challenges can I expect in CircZle?CircZle offers a variety of challenges, including reaching new heights, conquering stages in daring levels, and competing on leaderboards. Each challenge tests your skills and provides a thrilling experience.
-
How do I navigate through CircZle's levels and stages?Use the navigation tools provided to move through CircZle's levels and stages, exploring new challenges and unlocking achievements as you progress.
-
What are the benefits of scoring big in CircZle?Scoring big in CircZle allows you to climb the leaderboards and showcase your skills to other players worldwide. It also unlocks rewards and achievements, enhancing your gaming experience.
-
Can I play CircZle solo, or is it primarily a multiplayer game?CircZle offers both solo and multiplayer modes, allowing you to challenge yourself individually or compete with others for the top spot on leaderboards.
-
How can I improve my skills and strategy in CircZle?Practice regularly, strategize your moves, and learn from other players to improve your skills and strategy in CircZle. Experiment with different approaches to challenges to find what works best for you.
-
Are there any tips or tricks for succeeding in CircZle's challenges?Stay focused, think critically, and don't be afraid to take risks in CircZle's challenges. Pay attention to patterns, utilize power-ups strategically, and adapt your strategy as needed to overcome obstacles.
-
What makes CircZle's gameplay experience unique and exciting?CircZle's gameplay experience is unique and exciting due to its combination of mind-bending puzzles, competitive multiplayer elements, and dynamic challenges that keep players engaged and entertained.
-
Can I interact with other players while playing CircZle?Yes, you can interact with other players through chat features, leaderboards, and multiplayer challenges, fostering a sense of community and competition within CircZle's gaming world.
-
What are the different subscription options available for accessing CircZle's content?CircZle offers various subscription options, including monthly, yearly, and lifetime memberships, providing flexibility in how you access and enjoy the game's content.
-
How often is new content added to CircZle?New content is regularly added to CircZle to keep the gaming experience fresh and exciting for players. Stay updated with announcements and updates to discover the latest challenges and features.
-
Can I customize my gaming experience in CircZle?Yes, you can customize your gaming experience in CircZle by adjusting settings, choosing difficulty levels, and personalizing your profile to reflect your unique style and preferences.
-
Is CircZle suitable for players of all skill levels?Yes, CircZle is designed to cater to players of all skill levels, from beginners to experienced gamers. With various difficulty levels and challenges, there's something for everyone to enjoy and conquer.
-
What platforms are supported for playing CircZle?CircZle is available on multiple platforms, including web browsers, mobile devices, and desktop computers, allowing you to play anytime, anywhere, and on your preferred device.
-
How can I stay updated on CircZle's latest news and events?Follow CircZle's official social media channels, subscribe to newsletters, and regularly check the website for announcements, updates, and special events to stay informed and engaged.
-
Can I compete in tournaments or special events within CircZle?Yes, CircZle occasionally hosts tournaments and special events where players can compete for prizes, recognition, and bragging rights. Keep an eye out for announcements and participate to test your skills against other players.
-
What should I do if I encounter technical issues or need assistance while playing CircZle?Contact CircZle's customer support team for assistance with technical issues, account inquiries, or any other concerns you may have while playing the game. They're available to help you have the best gaming experience possible.
-
How can I invite friends to join me in playing CircZle?Invite friends to join CircZle by sharing your unique referral link, inviting them to multiplayer challenges, or simply spreading the word about the game's exciting features and community. The more, the merrier!
-
What is the price range for puzzles available on the shop page?The puzzles on the shop page are priced between ₹2,499.00 and ₹3,499.00.
-
How many puzzles are available within this price range?There are 14 puzzles available within the price range of ₹2,499.00 to ₹3,499.00.
-
What are the names of the puzzles available in this price range?The puzzles available in this price range are Pluto, Spiritual Awakening, Abyss, Colorstrom, Beyond Dreams, Metamorphosis, Escheresque, Phallacy, Overflow Aspects, Generations, LS Tree, Alpha Blue, Goldfishing, and Chromatopsia.
-
Can I filter the puzzles on the shop page by price range?Yes, you can filter the puzzles on the shop page by specifying the price range between ₹2,499.00 and ₹3,499.00.
-
What are some features of the Pluto puzzle available in this price range?Pluto puzzle offers a challenging experience with its intricate design and unique patterns, providing hours of entertainment for puzzle enthusiasts.
-
What themes are covered by the Spiritual Awakening puzzle?Spiritual Awakening puzzle features mesmerizing imagery and themes related to spirituality and self-discovery, making it a thought-provoking choice for puzzle solvers.
-
Is the Abyss puzzle known for its difficulty level?Yes, the Abyss puzzle is renowned for its challenging nature, with intricate details and complex patterns that test the skills of even experienced puzzlers.
-
What makes the Colorstrom puzzle stand out among the others?The Colorstrom puzzle stands out for its vibrant colors and dynamic patterns, offering a visually stimulating experience for players of all ages.
-
Can you provide more information about the Beyond Dreams puzzle?Beyond Dreams puzzle transports players into a world of imagination and fantasy, with dreamlike imagery and surreal landscapes that inspire creativity and exploration.
-
What transformations can be observed in the Metamorphosis puzzle?The Metamorphosis puzzle showcases stunning transformations and metamorphic patterns, symbolizing change and growth in a captivating visual display.
-
What is the Escheresque puzzle inspired by?The Escheresque puzzle is inspired by the iconic works of artist M.C. Escher, featuring optical illusions and geometric designs that challenge perception and perspective.
-
Can you describe the design concept behind the Phallacy puzzle?The Phallacy puzzle explores themes of deception and illusion through its intricate design and cleverly crafted patterns, offering a puzzling experience that keeps players guessing.
-
Are there any special features of the Overflow Aspects puzzle?Overflow Aspects puzzle offers a unique blend of colors and shapes, creating a mesmerizing visual experience that captivates players from start to finish.
-
What generations are represented in the Generations puzzle?Generations puzzle depicts a journey through time, showcasing the passage of generations and the evolution of life in a captivating and thought-provoking manner.
-
What symbolism does the LS Tree puzzle incorporate?LS Tree puzzle symbolizes the interconnectedness of life and nature, with its tree motif representing growth, resilience, and the cycle of renewal.
-
What is the significance of the Alpha Blue puzzle's name?Alpha Blue puzzle features a striking blue color palette and bold design elements, symbolizing strength, confidence, and leadership in a visually stunning presentation.
-
Can you describe the imagery depicted in the Goldfishing puzzle?Goldfishing puzzle showcases shimmering gold hues and aquatic themes, inviting players to dive into a world of tranquility and serenity amidst the depths of the ocean.
-
What visual effects are achieved in the Chromatopsia puzzle?Chromatopsia puzzle creates mesmerizing visual effects through its use of vibrant colors and abstract patterns, offering a kaleidoscopic experience that stimulates the senses.
-
Are there any limited edition puzzles available in this price range?Yes, there may be limited edition puzzles available within this price range, offering exclusive designs and premium features for collectors and enthusiasts.
-
How can I purchase or learn more about the puzzles on the shop page?To purchase or learn more about the puzzles on the shop page, simply click on the desired puzzle's name to view detailed product information and proceed with the purchase. Alternatively, you can contact customer support for assistance or additional inquiries.
-
What are the gifting options available on cogzart.comCogzart.com offers six distinct gifting options to cater to various occasions and recipients. These options include: Gift for Grandparent, Gift for Parents, Gift for Couples, Family Gifting, Corporate Gifting, and International Gifting.
-
What kind of gifts can I find under the "Gift for Grandparent" category?The "Gift for Grandparent" category features a curated selection of thoughtful gifts specifically tailored for grandparents. From nostalgic puzzles to customizable coloring books, you'll find items designed to delight and cherish cherished memories.
-
What makes the "Gift for Parents" category unique?Our "Gift for Parents" category showcases a range of heartfelt gifts perfect for expressing gratitude and love towards parents. Whether it's a collaborative puzzle for family bonding or a personalized coloring book celebrating their journey, you'll find meaningful options to convey your appreciation.
-
Can you tell me more about the "Gift for Couples" offerings?The "Gift for Couples" section offers charming gifts designed to strengthen the bond between partners. From collaborative puzzles to romantic coloring books, these gifts provide opportunities for shared experiences and lasting memories
-
What does the "Family Gifting" category include?Our "Family Gifting" category features gifts ideal for bringing families together. From interactive puzzles for all ages to collaborative coloring books, these gifts promote quality time and foster connections among family members.
-
How does the "Corporate Gifting" option on cogzart.com work?The "Corporate Gifting" option provides businesses with the opportunity to express appreciation to clients, employees, and partners through unique and memorable gifts. Our curated selection includes customizable puzzles and coloring books tailored to suit corporate gifting needs.
-
What sets apart the "International Gifting" category?With our "International Gifting" option, users can send thoughtful gifts to loved ones across the globe. Our selection of puzzles and coloring books transcends borders, allowing you to share joy and creativity with friends and family worldwide.
-
Are there customization options available for gifts in these categories?Yes, many of the gifts in our gifting categories offer customization options to add a personal touch. From personalized messages to custom illustrations, you can tailor your gift to suit the recipient's preferences and make it truly memorable.
-
Can I schedule delivery for gifts in advance?Absolutely! You can schedule the delivery of your chosen gifts for a specific date, making it convenient for special occasions such as birthdays, anniversaries, or holidays.
-
How can I ensure the recipient receives the gift in good condition?We take utmost care in packaging and shipping our gifts to ensure they arrive in pristine condition. Additionally, we offer tracking services so you can monitor the status of your delivery and ensure a smooth recipient experience.
-
What is CircZles and who operates it?CircZles is a website that offers services to boost cognition through various activities such as puzzles and coloring books. It is operated by QWERTY INK LLP.
-
Where is QWERTY INK LLP located?QWERTY INK LLP is located at 906, Lodha Supremus, Tulsi Pipe Road, Parel-400013, Mumbai, MH, India.
-
What constitutes acceptance of the Terms of Use?Acceptance of the Terms of Use is indicated by accessing, browsing, ticking the checkbox, clicking on 'I AGREE,' or using the CircZles platform in any manner.
-
Who can use the CircZles services?Users must be of legal age and competent to enter into a valid and binding contract to use the CircZles services. Minors may use the services under the supervision of a parent or guardian.
-
What information is required to create a user account?To create a user account, users must provide their name, age, photograph, phone number, country and city of residence, email ID, date of birth, preferred language of communication, and any other requested information.
-
What payment options are available on the CircZles platform?Payment options include card payment facilities, online bank transfers, PayPal, and online wallets.
-
What are the intellectual property rights related to CircZles products?Products designed using CircZles' copyrights are the intellectual property rights of QWERTY INK LLP and should not be copied.
-
Is there an age restriction for using CircZles products?CircZles products are intended for ages 13 and above. The platform displays warnings regarding potential hazards, and users are responsible for adhering to safety instructions.
-
How can users raise grievances with CircZles?Users can contact the grievance officer, Elizabeth, by writing an email to [Help@cogzart.com] between 10 am - 7 pm from Monday to Friday.
-
What are the obligations of users regarding prohibited content?Users are prohibited from sharing or uploading any content that is obscene, harmful for minors, discriminatory, infringes intellectual property rights, violates applicable laws, or advocates illegal activities.
-
What are the content rights and liabilities for users on the CircZles platform?Users retain ownership rights for content they upload, but CircZles has a license to use the content. Users are responsible for the content they post, and CircZles is not liable for user-generated content.
-
What actions may result in termination of a user account?Tampering with the platform's technological design, uploading prohibited content, or engaging in illegal activities may result in termination of a user account.
-
What is CircZles' liability regarding services and content viewed by users?CircZles' liability is governed by Indian laws and is limited to certain extents. CircZles is not responsible for third-party content or services accessed through the platform
-
What happens in the event of termination of services?Upon termination of services, users are required to destroy and remove all content stored during their use of the platform.
-
How are disputes resolved under CircZles' terms?Disputes are first attempted to be resolved through mediation. If mediation fails, disputes are referred to the competent courts of New Delhi, India
-
How does CircZles communicate with users?CircZles may send notifications via emails and popups, including promotional materials, course information, and requests for feedback.
-
What disclaimers are provided regarding CircZles services?CircZles services are provided on an 'as available' basis, and CircZles disclaims warranties regarding service availability, accuracy, and fitness for a particular purpose.
-
How are third-party links handled on the CircZles platform?CircZles is not responsible for the content of linked sites, and users are advised to read the terms of use and privacy policies of linked sites before using them.
-
What provisions are made for force majeure events?CircZles is not responsible for losses or damages incurred due to force majeure events such as earthquakes, pandemics, or power outages.
-
Can users assign their rights under CircZles' terms to third parties?Users do not have the right to assign their rights under CircZles' terms to third parties
-
What is the CircZles Platform and who operates it?The CircZles Platform is an online platform provided by QWERTY INK LLP, based in Mumbai, India
-
What is the purpose of the User Privacy Policy?The User Privacy Policy outlines how user data is collected, stored, and used by QWERTY INK LLP while using the CircZles Platform.
-
How can users contact the grievance officer for privacy concerns?Users can contact the grievance officer by emailing help@cogzart.com.
-
What age restrictions apply to the use of the CircZles Platform?The CircZles Platform is not intended for use by individuals under the age of 13.
-
What information does the CircZles Platform collect from users?he platform collects various user data including name, photograph, email address, age, country, date of birth, phone number, and other information provided during account creation.
-
How is the collected information used by the CircZles Platform?User data is used to provide and improve services, facilitate payments, interact with users, conduct research, and for marketing purposes.
-
Does the CircZles Platform share user data with third parties?Yes, user data may be shared with service providers, subsidiaries, affiliates, and in cases of corporate restructuring or legal requirements.
-
What are the data retention practices of the CircZles Platform?User data is retained for as long as necessary for the purposes for which it was collected, and as required by law.
-
What rights do users have regarding their data?Users have rights to access, rectify, restrict, erase, and obtain a copy of their personal data held by the CircZles Platform.
-
How can users opt-out of receiving promotional emails?Users can opt-out of receiving promotional emails by contacting the CircZles Platform or following unsubscribe instructions in emails.
-
What security measures are in place to protect user data?Industry-standard physical, technical, and administrative security measures are employed to keep user data secure.
-
What types of communications may users receive from the Circzles Platform?Users may receive service-related announcements via SMS or email, such as notifications about platform maintenance or security updates.
-
Is user data transmitted securely over the internet?While the CircZles Platform employs security measures, it cannot guarantee the security of user data transmitted over the internet.
-
How does the CircZles Platform handle information from other sources?Information obtained from other sources, such as updated delivery information, may be used to correct records and improve service.
-
What rights do users have regarding the processing of their personal data?Users have rights to rectify inaccuracies, restrict processing, access their data, and request erasure or a copy of their data.
-
What are the implications of opting out of promotional emails?Opting out of promotional emails does not affect receipt of non-promotional communications from the CircZles Platform.
-
Are communications from the CircZles Platform encrypted?While the platform employs security measures, email communications are typically encrypted and considered secure.
-
Who can users contact for questions or comments about the privacy policy?Users can contact QWERTY INK LLP via email at help@cogzart.com for questions or comments about the privacy policy.
-
How can I contact you for assistance or inquiries?You can contact us via email, phone, or by filling out the form on this page.
-
What are your working days and hours?Our working days are Monday to Friday, and our working hours are from 10am to 7pm, Indian Standard Time (IST).
-
What is your email address for contacting customer support?Our email address for customer support is help@cogzart.com.
-
What is your phone number for customer inquiries?You can reach us by phone at +91 9967279918.
-
What information do I need to provide when contacting you?When contacting us, please provide your first and last name, email address, phone number, and your message or inquiry.
-
Where is your office located?Our office is located at 906, 9th Floor, Lodha Supremus, Tulsi Pipe Rd, Lower Parel, Mumbai-400012, Maharashtra, India.
-
What is the preferred method of contact for urgent issues?For urgent issues, we recommend contacting us via phone for immediate assistance
-
How long does it typically take to receive a response to inquiries?We strive to respond to all inquiries promptly during our working hours. Response times may vary depending on the volume of inquiries.
-
Can I expect a confirmation email after submitting a message through the form?Yes, you should receive a confirmation email after submitting a message through the form on this page.
-
Is there a specific department I should address my inquiry to?Depending on the nature of your inquiry, you may address it to ther general customer support team(help@cogzart.com) will assist you accordingly.
-
What are the requirements to ascend the CircZle Leaderboard?To ascend the Leaderboard and claim your spot among the CircZles masters, you must follow our ground rules for fair play and maximum fun.
-
What should be included in the video submission?Your video should start from the very beginning, showcasing the unboxing of your CircZle puzzle. Ensure the entire process of solving the CircZle is captured.
-
Can I take breaks or make edits in the video?No, the video must be continuous without any breaks, cuts, or pauses. We want to see your CircZle-solving skills in action, uninterrupted.
-
How do I ensure the video file is the right size?Keep your video file size between 200-300 MB. This size provides the perfect balance of quality and efficiency for your submission.
-
What should I do once I've completed my CircZle puzzle?After completing your puzzle, send the video of your masterpiece to us via email at CircZles@gmail.com.
-
Why do I need to show the unboxing of the CircZle puzzle?Showing the unboxing of your CircZle puzzle ensures transparency and fairness in the competition, verifying that you are starting from scratch.
-
Can I use any special tools or aids while solving the CircZle puzzle?The use of any special tools or aids is not allowed. The goal is to demonstrate your raw CircZle -solving skills.
-
What if my video exceeds the 300 MB size limit?Try to compress the video file to fall within the 200-300 MB range without losing significant quality. If you encounter issues, contact our support team for guidance.
-
How will my video be evaluated?Your video will be evaluated based on the adherence to the ground rules, the continuity of the video, and the successful completion of the CircZle puzzle.
-
When will I know if I've ascended the Leaderboard?You will receive a confirmation email once your video has been reviewed and approved. Your rank on the Leaderboard will then be updated accordingly.
-
Can I submit multiple videos for different CircZle puzzles?Yes, you can submit multiple videos for different CircZle puzzles. Each submission will be evaluated independently.
-
What happens if I fail to follow the ground rules?If the ground rules are not followed, your submission may be disqualified. Ensure you carefully adhere to all the guidelines to secure your spot on the Leaderboard.
bottom of page